Talk to a person at RankHouse.

What helps us answer on the first reply

• The website address on your RankHouse account.
• The page, draft or planner day you mean, with its date.
• What you expected, and what happened instead. A screenshot helps.
• For an item that failed, the status it shows in your publishing list.

To answer, we may need to open your account, including data from Search Console and GA4. We do that only for the help you asked for, as our privacy policy says.

The agent works inside fixed house rules on every site: it never changes prices, SKUs or stock, links only to your own pages and never hides a page from Google. If anything looks off, tell us and we will put it right.

We will never ask for your password or your full card number by email.

Cancelling doesn't disconnect your site. To be sure nothing more reaches it, revoke the RankHouse key under Integrations as well.

For anything else, such as a charge you don't recognize, a refund question or the launch offer, write to support@rankhouse.ai with the date and amount of the charge.

If we charge you by mistake, email support@rankhouse.ai and we refund it to your card within 10 days. Months you've already paid for aren't refunded, and you can cancel online at any time so you're never charged again. The full rules are on Cancellation and refunds, and the $1 offer's terms are on the launch offer page.

What the agent published stays on your site, because it lives in your own WordPress or Shopify, or on your own site through the API. On WordPress without Yoast, Rank Math or SEOPress, the RankHouse plugin is what shows the new titles and descriptions, so keep it active, or copy them into an SEO plugin, before you remove it.

Deleting your account is a separate step from cancelling, and it doesn't stop a subscription by itself. Cancel under Plan & billing first, then delete the account under Danger zone.

You can do most of it yourself on your account page:

• Disconnect Search Console, GA4 or your CMS under Integrations, and RankHouse stops collecting data from that service. To cut off Google access at Google's end too, remove RankHouse in your Google account's permission settings.
• Change your name, or set or change your password, under Profile. The email address on your account is locked, so to change it, write to support@rankhouse.ai from that address.
• Delete your account under Danger zone. We remove your profile, site data, drafts and reports from our live systems, and backup copies are overwritten within 30 days.

Search Console and GA4 connect read-only, so RankHouse can't change anything in either. We don't use your Google data for advertising, and we don't sell it.

Our privacy policy lists what we collect, the providers we share it with and how long we keep each kind of data.

Write to support@rankhouse.ai with "Developer help" in the subject line, and copy in your developer so we can talk to them directly.

What to send

• Your website address, and for a custom site, the endpoint address you entered in RankHouse.
• The step that fails: connecting, sending a new post, or updating a title and description.
• When it happened, and the response your site sent back, if you have it.
• On WordPress, the SEO plugin you use: Yoast, Rank Math, SEOPress or none. RankHouse can't write to All in One SEO (AIOSEO) fields.
• On Shopify (the app is in Shopify's review), your store's myshopify.com address.

Please don't paste your RankHouse key into an email. If you think a key has been shared, revoke it in RankHouse and connect again with a new one.

The setup for each connection is on its own page: WordPress, Shopify, Webflow, Notion and custom sites.

Formal notices under the RankHouse terms of service go to support@rankhouse.ai, with "Legal notice" in the subject line.

You can read who builds RankHouse, and why, on our About page.

Seven layers behind every post.