Cancel online
In your account, under Plan & billing, at any time.
There is no minimum term and no call to make.
Cancellation and refunds
How cancelling works.
You can cancel online at any time in your account, under Plan & billing. There is no one to email or call first. Cancelling stops future charges, and your plan stays open to you through the last month you paid for.
Cancelling stops your charges. To stop the agent's work as well, switch publishing to Manual Publish and stop the agent before you cancel, as shown below.
We wrote this page so you know how to leave before you join. It covers the steps, your charges, what the agent does after you cancel, what stays on your site and how refunds work.
Last updated October 15, 2026.
The short version
Charges stop
No payment is taken after you cancel.
Your plan runs to the end of the month you already paid for.
Stop the agent first
Cancelling stops charges, not the agent's work.
Three steps in RankHouse switch it off before you cancel. They are listed further down this page.
Your posts stay
What you published lives in your WordPress, Shopify or your own site, so it stays there when you leave.
Refunds
A charge we make by mistake is refunded within 10 days.
Months already paid for aren't refunded.
Cancel in a few clicks, from your account
Open Plan & billing
Sign in to RankHouse, open Account from your profile menu and choose Plan & billing. That is where your plan, its price and your next payment date are shown.
Choose to cancel your plan
Press Manage billing. This opens your billing page at Stripe, the payment company we use. Cancel your plan and confirm it there.
Check the end date
Stripe shows that your plan is cancelled and the date it ends. No payment is taken after that date.
The steps are the same during the launch offer or after it. Before step 1, take the three steps under "Stop the agent before you cancel", further down this page.
What happens to your charges and your plan
Cancelling stops future charges. Your plan stays open to you through the last month you paid for, with its monthly credits and every screen.
Say your plan renews on the 14th and you cancel on the 3rd. You are not charged on the 14th, and you keep using the plan until then.
| When | What you pay | What you keep |
|---|---|---|
| The day you cancel | Nothing extra | Your plan, its credits and every screen |
| Until your next renewal date | Nothing | The same, through the last month you paid for |
| After that | Nothing, unless you start a plan again | Your account, drafts and history. The agent keeps working on a smaller monthly allowance unless you stopped it first |
Credits reset on your billing date and don't roll over, so plan credits left at the end of your last paid month are gone. After that, the smaller monthly allowance takes over.
On the same Stripe billing page, you can remove your card once your plan has ended.
You can come back later. You start again at the plan's regular price.
Stop the agent before you cancel
Cancelling stops your charges. It doesn't stop the agent on its own: when a paid plan ends, your account goes back to the smaller monthly allowance it started with. The agent keeps working until that allowance runs out each month.
To stop that work, take these three steps in RankHouse, in this order, before you cancel.
Switch publishing to Manual Publish
On your account page, open Integrations and choose Manual Publish or Manually Publish as Draft for each connected site. Finished work then waits in RankHouse until someone presses Publish.
Stop the agent
In the planner, press Pause, then Stop. Everything planned from today on is cleared. On the day your site's monthly audit runs, the agent can still draft new titles and descriptions, which is why the first and last steps matter.
Disconnect your site
On the same Integrations tab, disconnect WordPress, Shopify or your custom site. That revokes the key RankHouse uses to send work to your site. Disconnect Search Console and GA4 there too if you want us to stop reading them.
If you skip these steps and Agent Auto Publish is still on, new posts can keep going live on your site after you cancel, and new titles and descriptions can keep going live on their pages.
What you published stays where it lives
RankHouse saves its work into your own site, so leaving doesn't pull anything back out. Here is what stays on each kind of site, and the one case to watch.
WordPress with an SEO plugin
Posts stay as posts.
New titles and descriptions are saved in your Yoast, Rank Math or SEOPress fields, so they stay after you remove the RankHouse plugin.
WordPress without an SEO plugin
Posts stay.
The RankHouse plugin is what shows the new titles and descriptions on these sites, so keep it active, or copy them into an SEO plugin before you remove it.
Shopify
Blog articles and the SEO titles and descriptions the app saved stay in your store.
Uninstalling the app removes RankHouse's access and deletes nothing it wrote.
Custom sites
Whatever your site saved through the publishing API stays.
Your developer can remove the endpoints, and disconnecting revokes the key.
Removing the WordPress plugin never deletes posts, pages, products, categories or users. It clears its own settings, and its own title and description tags only if you ticked "remove data on uninstall".
Before you remove the plugin, copy the titles and descriptions you want to keep. Each one RankHouse wrote is listed on the Publishing page in your account, under the Meta titles & descriptions tab.
Drafts you never published stay in your RankHouse account and never reached your site. Copy any you want to keep before you delete the account.
Your RankHouse account after you cancel
Cancelling doesn't delete your account. Your audit, drafts, planner and history stay there if you come back later.
To delete the account, use Delete account under Danger zone on your account page. Deleting removes your data as our privacy policy describes, and it can't be undone.
Deleting the account doesn't cancel a paid plan by itself, so cancel under Plan & billing in your account first.
Refunds
Months you've already paid for aren't refunded, and that includes the three $1.00 launch months. Cancel online at any time and you're never charged again, and the agent works until the end of the month you paid for. Unused credits are never paid out. If we charge you by mistake, email support@rankhouse.ai and we refund it to the card you paid with within 10 days.
If a law where you live gives you a right to withdraw from the contract or to get money back, that right applies, whatever this page says.
Charges come from Marketlytics Consultancy LLC and show on your card statement as RANKHOUSE.AI. This page and the terms of service set the same rules.
To ask about a payment, email support@rankhouse.ai. A person replies within 6 hours.
Cancelling during the launch offer
You cancel a launch-offer plan the same way, online in your account, under Plan & billing. Cancel before your first $99 payment on February 10, 2027 and that $99 is never charged.
We email you 10 days before that first full payment, with the amount, the date and how to cancel.
Cancelling and rejoining does not restart the offer. If you come back later, you pay the plan's regular price.
Refunds for the three $1.00 months follow the refund policy above.
Need a break? Pause the agent
If you only want the work to stop for a while, press Pause in the planner. Today's work finishes, and from tomorrow the agent skips your site until you resume. The one exception is the day your site's monthly audit runs, when it can still draft titles and descriptions.
Days missed while paused are not made up. Your plan and its billing date stay the same while the agent is paused, so pausing doesn't stop charges. Cancel for that.
01What happens when I cancel?
You cancel online in your account, under Plan & billing, which stops future charges. To stop the agent's work too, switch publishing to Manual Publish, stop the agent in the planner and disconnect your site before you cancel. Posts stay, because they live in your own CMS.
02Will it keep changing my site after I cancel?
Only if Agent Auto Publish is still on. Then new posts and new titles can keep going live. The agent can keep working on a smaller monthly allowance after a paid plan ends, and stopping the agent doesn't cover the day your monthly audit runs. Switch publishing to Manual Publish or Manually Publish as Draft, or disconnect your site, before you cancel, and nothing more reaches your site.
03Will the changes vanish when I leave?
No. Posts and SEO fields are saved in your WordPress or Shopify, or on your own site through the API. On WordPress without an SEO plugin, the RankHouse plugin prints the title and description tags itself, so keep it active or copy them into an SEO plugin first.
04Can I cancel before my first $99 payment on the launch offer?
Yes. Cancel in your account, under Plan & billing, before that date and that $99 is never charged. The plan stays open to you through the last month you paid for.
05Do unused credits carry over after I cancel?
No. Credits reset on your billing date and don't roll over, and your plan's credits last through the end of your last paid month. After that, the smaller monthly allowance takes over.
06Does deleting my account cancel my plan?
Not by itself. Cancel under Plan & billing in your account first, then delete the account under Danger zone if you want your data removed.
07Can I get a refund?
If we charge you by mistake, email support@rankhouse.ai and we refund it to your card within 10 days. Months you've already paid for aren't refunded, and you can cancel online at any time so you're never charged again.
Questions about a charge?
Email support@rankhouse.ai and a person replies within 6 hours. You never need to contact us to cancel.
Prices in US dollars, billed monthly, tax calculated at checkout. One website per account.